What a way to run a railway – Southeastern and Go-Ahead

For some years I had used the excellent services of a small company called Network Business Travel Services to purchase all my rail travel tickets and get the best deals around.On the 9th July 2010 I received a letter informing me that the agreement was being terminated. If you want  to learn how not to run railway read on. To give you a flavour of what to expect the salutation of the termination letter was Dear Sir/Madam. So much for being a longstanding customer. To read more

Please click on “What a way to run a railway – Southeastern and Go-Ahead” to access the correspondence


Attached documents (click to download)

Share this post: