On December 5th 2011 I wrote to Royal Mail Retail to cancel the office mail pick up and asked if they could do a cheaper streamlined service. I wrote again on the 30th December and again on the 18th January 2012. I received no reply. As you will see from the letters it is amusing not to get a reply especially when you offer them a communication alternative – my email address.
“If using the post is too much my email address is…….” To read more
Please click on “Royal Mail Retail – customer care you can trust” to access the correspondence