Tag Archives: bank

Santander turns the corner on service standards?

I had been having problems with Santander. Finally I had to resort to emailing Lord Burns, the chair of Santander at the House of Lords. On the 7th July I had the misfortune to read an article in Guardian Money asking  if the CEO of Santander could turn around its dismal reputation for customer service? Botín  in the exclusive interview with […]