Tag Archives: More Marriott

Waitrose – a cooperative cooperative

Occasionally I use Waitrose and normally the level of service is reasonably good except on this one occasion when Waitrose must of thought, for an aberrational moment, it was a bank. However like Virgin and Sainsbury they were on the case albeit without the alacrity of the other two organisations. “There was no prefix of “I am sorry”. In fact the episode reminded […]