Welcome to Complaints in Wonderland. Over the years I have been writing letters of complaint to companies and non-commercial organisations, I soon learnt that some people take themselves so seriously that the only way to deal with them is to inject as much humour as possible into the correspondence and then sometimes, as these people seem to have the armour plating of a […]
Tag Archives: NatWest
NatWest 2000
August 10, 2012 – 11:00 AM
In 2000 I was on one of my frequent visits to my mother in Cardiff and I arrived home to find that she was upset that the only bank that was near enough for her to walk to was being shut. NatWest was about to close a small viable branch on the Lakeside estate in Roath, Cardiff. I started a correspondence that exposed […]