Tag Archives: NatWest

Welcome to Complaints in Wonderland

August 10, 2012 – 7:18 PM

Welcome to Complaints in Wonderland. Over the years I have been writing letters of complaint to companies and non-commercial organisations.  Some people take themselves so seriously that the only antidote is humour.  In the interests of fairness, I have published letters of complaint that have been dealt with in a positive and exemplary manner. The […]

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NatWest 2000

August 10, 2012 – 11:00 AM

In 2000 I was on one of my frequent visits to my mother in Cardiff and I arrived home to find that she was upset that the only bank that was near enough for her to walk to was being shut. NatWest was about to close a small viable branch on the Lakeside estate in  Roath, Cardiff. I started a correspondence that exposed […]

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