Tag Archives: Paul Pindar

TV Licensing – Part one – licensing operations are as transparent as a broken TV screen

In December 2009 I was plagued with correspondence from TV licensing. TV licensing used to be handled by the BBC and is now outsourced to the Capita Group. To say the Capita Group and their employees were coy about revealing this fact to me is an understatement. The correspondence starts with receipt of a communication telling me […]