Tag Archives: Santander

Mickey Mouse leads a cast of thousands at Santander

Further to my post in August regarding Santander. I mentioned that I had emailed Lord Burns the Chair of Santander at the House of Lords. Needless to say I received no reply.  The end result was that we moved to another bank.From the 3rd of October Santander hiked their  Standard Variable Rate to 4.74%. The Bank of England […]

Santander turns the corner on service standards?

I had been having problems with Santander. Finally I had to resort to emailing Lord Burns, the chair of Santander at the House of Lords. On the 7th July I had the misfortune to read an article in Guardian Money asking  if the CEO of Santander could turn around its dismal reputation for customer service? Botín  in the exclusive interview with […]