Occasionally I use Waitrose and normally the level of service is reasonably good except on this one occasion when Waitrose must of thought, for an aberrational moment, it was a bank. However like Virgin and Sainsbury they were on the case albeit without the alacrity of the other two organisations.
“There was no prefix of “I am sorry”. In fact the episode reminded me of the Will Hay film “Oh Mr Porter” when a young toff goes to the station ticket office and asks Moore Marriott “What time is the last train?” to which Marriott barks “last train’s gone” and promptly brings the shutter down with a bang………………” To read more
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