Tag Archives: Sainsbury

Waitrose – a cooperative cooperative

Occasionally I use Waitrose and normally the level of service is reasonably good except on this one occasion when Waitrose must of thought, for an aberrational moment, it was a bank. However like Virgin and Sainsbury they were on the case albeit without the alacrity of the other two organisations. “There was no prefix of “I am sorry”. In fact the episode reminded […]

Sainsbury PLC responds with alacrity

I visited Sainsburys in West Ealing at 8.15am and there were two  tills in operation and staff directing people to the robot tills whose demented instructions to  customers send you scurrying for the exits. This is an antisocial way way to increase profits by bringing in self service  robots and laying off staff. Of course the price that will be paid […]